
How
to download Java Virtual Machine
Downloading and installing the Java Virtual Machine (For
downloading the Java Virtual Machine for Apple/Machintosh
please visit www.apple.com)
1.
Click HERE
to download Java Virtual Machine
2.
A new window will pop-up, asking what you want to do with
the file "jre-1_5_0_05-windows-i586-p.exe",
choose "save to disk", and select a location
on your computer which you can easily access the file
from (For example, your Desktop)
3. Once the file is downloaded (It is approximately 15.5MB
in size), close all other applications and double click
on the file "jre-1_5_0_05-windows-i586-p.exe"
to start the installation process
4.
The installer "unpacks" the files needed to
continue. A dialog box tracks this process, which takes
less than a minute. After briefly displaying a logo splash
screen, the installer presents the license agreement.
After reading the agreement, click the "I accept
the terms in the license agreement" button to accept
its terms and click Next to continue with the installation
5.
The installer then displays a Setup Type screen that allows
you to choose either a typical or custom setup. We recommend
that you choose the Typical option (the default selection)
unless you are an advanced user who wants more precise
control over the components that will be installed. Click
Next to continue the installation
6.
Java Virtual Machine will now be installed on your computer.
Give it several minutes while the install completes its
task. Once the install is complete, we recommend that
you reboot your computer to ensure all components act
correctly
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How
to setup MSN Messenger
1.
Click HERE
to download MSN Messenger.
2.
A new window will pop-up, asking you what to do with the
file "Install_MSN_Messenger.exe", choose "save
to disk", and select a location on your computer
which you can easily access the file from (For example,
your Desktop).
3.
Once the file is downloaded (It is approximately 8.92MB
in size), close all other applications and double click
on the file "Install_MSN_Messenger.exe" to start
the installation process.
4.
The installer "unpacks" the files needed to
continue. A dialog box tracks this process, which takes
less than a minute. After briefly displaying a logo splash
screen, the installer presents the license agreement.
After reading the agreement, select the "I accept
the Terms of Use and Privacy Statement" button to
accept its terms and click Next to continue with the installation.
5.
The installer then displays a Setup Type screen that allows
you to choose the different options which you can install
onto your computer. We recommend that you leave the default
selections checked unless you are an advanced user who
wants more precise control over the components that will
be installed. Click Next to continue the installation.
6.
MSN Messenger will now be installed on your computer.
Give it several minutes while the install completes its
task. Once the install is complete, we recommend that
you reboot your computer to ensure all components act
correctly.
7.
If you already have a Hotmail or MSN account, then you
can use your existing username and password to login to
MSN Messenger. For first time users, click HERE
to proceed to the Hotmail registration page. Follow the
instruction on the registration webpage and fill out all
the necessary field.
8.
Once all the information has been submitted, you are set
to go. Open MSN Messenger and use your new username and
password that you just set to login to MSN Messenger.

General
Questions
1. How does the (spot)
FX market work?
Foreign exchange involves trading one nation's currency
for the currency of another nation. As individuals or
companies from one country trade across borders, the need
for foreign currency arises. For example, when a U.S.
importer buys French wine, either the importer needs euros
to pay the French merchant or the French merchant must
accept U.S. dollars and convert them to euros.
Trading
takes place in financial centers all over the world, including
New York, London, Hong Kong, Singapore, Frankfurt, Tokyo,
and many others. These financial centers are linked to
one another in a unified, cohesive, international market,
so at any given time, around the clock, there's a major
financial center open where banks, hedge funds, international
corporations, and individual speculators all over the
world are active participants. Most FX activity consists
of the spot business between the U.S. dollar and the six
major currencies (Euro, Japanese Yen, British Pound, Swiss
Franc, Canadian Dollar and Australian Dollar).
2.
What foreign currencies can I trade after finishing the
program?
You'll be able to trade all 20 pairs, but here are the
ones in the favor of a FX trader:
EUR/USD, GBP/USD, USD/CHF, USD/CAD, EUR/JPY, GBP/JPY,
AUD/USD, NZD/USD
3. Can I trade
foreign exchange 24 hours a day?
The FX market is actively trading continuously from Sunday
evening through Friday afternoon. However, much of the
volume exists during the London and US market sessions.
4. What are
typical FX margin requirements?
The FX allows spot currency positions to be leveraged
at various amounts depending on your broker. 100:1 is
common, providing the opportunity for tremendous returns.
Essentially, this means that a 1% margin deposit allows
you to control $100,000 one-lot position in the FX market
(trades are executed in standard units of 100,000 of the
base currency, commonly referred to as "lots".)
With this example, your margin or deposit to trade $100,000
is $1,000. When you close the trade, this $1,000 is returned
to you. But be careful - leverage can be a double-edged
sword, and without proper risk management, the market
may move against you and result in the loss of all your
trading capital.
5.
Is there a trading commission charged in the FX market?
There are no commissions or brokerage fees in online spot
trading. The "cost" is the small one-time spread
for each transaction. The FCM's Dealing Desk platform
spreads are typically 3-5 pips on the majors, although
these spreads may vary depending on market conditions.
Most major pairs have a 3-5 pips spread, while others,
such as the JPY/NZD has a 13 pips spread.
6. How much money do I need to open an FX account?
The minimum initial deposit varies depending on the type
of account. Deposits range from broker to broker, $300
minimum for a Mini-FX, to $2,000 for a standard FX account.
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DIMEFX Trading Platform Questions
1. How do I launch
the DIMEFX Platform?
1. Start Internet Explorer (or any other web browser that
you use)
2. Proceed
to DIMEFX webpage (www.dimefx.com)
3. In
the upper right hand box, select "Log into DEMO Account"
or "Log into LIVE Account", depending on which
type of account you have registered.
4. A
new window should pop up with a security warning.
5. Click
Yes. The platform will then load on the new window.
2. Where do
I go to retrieve my ID/Password?
This feature is unavailable at the moment, due to security
reasons. Please call the office directly.
3. My Chart is not appearing
after Logging In.
As our platform runs off Java, it may take a while before
the chart loads up. If after a minute, the chart does
not show itself, select the "Economic Calendar"
Tab right next to the "Charting" Tab, then select
"Charting" Tab again and the chart should show
up.
4. What does the top
left box with the check marks do?
The top left part of the platform with the currency pairs
that have boxes that can be checked represents the different
currency pairs that you can bring up to the top middle
of your platform. Currency pairs with the boxes checked
means that pair of currency is currently showing on the
platform. Unchecked boxes mean the currency is not showing
on the platform.
5. How do I show multiple
currency pair boxes on the top of the window?
From the top left-hand corner of the platform, there are
many different pairs of currency represented with boxes
to check. Select the pair of currency that you want to
show, and check the box beside that pair of currency.
6. Why are currency
pair boxes not showing?
Five sets of currency pair boxes is the max amount that
is allowed to show on the top across the platform.
7.
What is the top right list of numbers?
These number represents the many different currency pairs,
their sell price (Bid), their buying price (Ask), the
High and Low of the prices, and the Time. Blue indicates
the price has gone up, Red indicates the price has gone
down, while Green represents the price is neutral.
8. What does the Minimize
button do (below the top right list of numbers)?
The Minimize button hides the bottom half of the platform,
leaving only the top half of the platform visible to the
user. The user can hit the Maximize button which takes
place of the Minimize button to show the bottom half of
the platform again, or simply hit the Maximize button
found in the top right corner of the window which contains
the platform.
9. Why does the currency
order show up differently on top of the platform?
The order in which the currency pairs display themselves
is selected as per the order in which you chose to display
them. They can be rearrange simply by unchecking and rechecking
the boxes that denote each pair in the top left interface.
10. I pressed the Parameters
button, but nothing appears.
Sometimes, the applet appears, but hides itself behind
the platform window. Check your taskbar (the window bar
on the bottom of your screen by default) and there should
be an applet labeled "Preferences". Click on
this and you can change the parameters for your chart.
11. How do I insert
both a stop loss and a stop limit on the same trade?
Under the "Position" tab in the lower left interface,
select the lot order in which you want to place the stop
loss and stop limit on, then click on the PO button. In
the new window that pops up, under the pull down menu
labelled "Type", choose "One Cancels Other".
Now you can choose the stop loss and stop limit amount
for your order.
12. My Report/Trading
Tools won't pop up when I press the Launch button.
Hold down Ctrl key and click again. If your browser has
a pop-up blocker, a warning bar may display itself on
the top of the window. Simply choose to allow the pop-up
to run and your report will be generated. We are aware
that there is an issue for users operating the trading
platform under the Mozilla Firefox Browser and the Netscape
Browser. At the moment, we are working diligently to solve
this problem. Please bear with us while we find a solution.
For now, please use Internet Explorer when trying to generate
a report. (It is recommended that you operate the DIMEFX
Trading Platform on Internet Explorer)
13. My Reports aren't
being generated when I am using the trading platform on
Mozilla Firefox (or Netscape).
We are aware that this is an issue for users operating
the trading platform under the Mozilla Firefox Browser
and the Netscape Browser. At the moment, we are working
diligently to solve this problem. Please bear with us
while we find a solution. For now, please use Internet
Explorer when trying to generate a report.
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Demo vs. Live Account Questions
1. How do I register
for a LIVE Account?
Application forms are available for pick-up at the office.
Alternatively, our staff can fax a copy of the application
to you or send a .PDF version of the application via email.
Once filled out, you can either fax the application form
back to us or mail it back to our office.
2. I clicked once on
the buy/sell button in the demo to open a position, is
it the same on a live account?
On the DEMO account, the default is set at 1 lot on every
order, therefore, when you click on SELL/BUY, you will
open a position. The procedure for a live account is different.
For a LIVE account, the default is set to 0 lot, hence,
you would need to confirm the number of lots you would
like to place prior to placing the order. This extra procedure
prevents you from accidentally buying or selling.
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Can't
find an answer to your question? Feel free to contact
our Technical Support at support@dimefx.com
or call 253.946.8600 and our staff will be happy to assist
you.
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